Tesla Recalls 135,000 Vehicles Over Touchscreen Safety Issue
Tesla has agreed to recall around 135,000 of its electric vehicles to fix a safety-related issue with the touchscreen.
Affected vehicles are the model years 2012 to 2018 of the model S sedans and the model years 2016 to 2018 of the model X SUVs.
The National Highway Traffic Safety Administration (NHTSA) filed for the recall last month, stating that the issue affects the touchscreen’s NVIDIA Tegra 3 processor and its built-in 8GB flash memory chip. According to his research, the component can fail when it reaches its capacity, usually after about five or six years with average usage.
A failure of the vehicle display in the vehicle impairs the view of the reversing / reversing camera and can also affect the autopilot driver assistance system. Various audible signals associated with turn signals are also affected, and drivers cannot use windshield defog and defrost systems, which can affect visibility in bad weather and increase the risk of accidents. This emerges from a letter NHTSA sent to Tesla on January 13, 2021.
The agency found that Tesla had attempted to solve the problem via wireless updates, but NHTSA described it as “essentially inadequate”.
According to Tesla, the failure rates of touchscreens in July last year were up to 17.3% for the affected vehicles of the Model S and up to 4.1% for the affected vehicles of the Model X. NHTSA said that without action, failure rates would continue to rise, as shown in Tesla’s projection models. The data also showed that more than 12,000 Tesla owners had the touchscreen issue at the center of the recall.
Tesla originally opposed NHTSA’s request to call the cars for repairs, saying it wasn’t a safety issue. However, in its most recent correspondence with the agency, the company relented, saying, “After fully reviewing NHTSA’s request and in the interest of an administrative closure of the investigation and the best possible owner experience for our clients, it had decided to do so do Proceed with the callback.
The original number of vehicles for the recall was estimated at 158,000, but Tesla said some of the automobiles already have an updated processor and can therefore be excluded.
Tesla will notify affected owners starting March 30th and arrange for the touchscreen to be repaired free of charge. If owners have any concerns, they can contact the company at 1-877-798-3752. Tesla’s number for the recall is SB-21-21-001.
The Elon Musk-led company announced last week that both models, which are the focus of the recall, will be updated with new interior features – including a spaceship-like steering wheel – among other things.