Gmail Experiencing Disruption Globally, Google Confirms

Gmail not working properly? You are not the only one.

Google’s web-based email service has problems affecting users around the world. The problems appear to have started around 2 p.m. PT on Tuesday, December 15.

The Mountain View, Calif. Company confirmed the problem on a “service details” page for Gmail, hoping the problem could be resolved by 4:00 p.m. PT. However, it added that this timeframe could change.

“We are aware of an issue with Gmail that affects a significant number of users,” said Google. “Affected users can access Gmail but see error messages, high latency, and / or other unexpected behavior.”

Data from Downdetector tracking online outages and glitches showed that Gmail users appeared to be the worst affected in the US, with people in Australia, New Zealand, Japan and parts of Europe also being affected.

Google announced last year that its email service had 1.5 billion active users worldwide.

The malfunction occurs less than 24 hours after another major outage that affected various Google services, including Gmail, Docs, and YouTube. Google later confirmed that the problem was related to its authentication system, which it uses to log in and perform similar operations.

In a difficult year-end for Google, today’s problem also arises exactly two months after the major YouTube outage, which Google owns, when access to its website and apps became difficult.

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