Apple Offers Free Battery Replacement for Some MacBook Pros
A laptop that doesn’t charge more than 1 percent isn’t good for anyone, but it’s a problem that a number of disgruntled MacBook Pro users are currently experiencing.
The good news is that Apple has now agreed to swap batteries for free for some customers.
A support document posted on the tech giant’s website on Tuesday, February 9th, confirms that “a very small number of customers with MacBook Pro computers for 2016 and 2017 have an issue where the battery is not running out is charged over 1 percent “.
If the battery status is “Service Recommended” on a computer that cannot be charged more than 1 percent, the device is free to replace.
However, if the battery health status says the battery is “normal” then the problem is not affected. In this case, according to Apple, one of these updates for macOS updates should fix the loading problem: macOS Big Sur 11.2.1 or higher or the additional update for macOS Catalina 10.15.7.
Apple notes that those who request a free battery change must first have their device examined to confirm that it is eligible for the service.
If you think your 2016 or 2017 MacBook Pro is eligible for a free battery swap, you should contact Apple Support to move the case forward.
How to find your computer model
Select the Apple menu by clicking the Apple icon in the top left of the display and then selecting About This Mac.
The 2016 and 2017 MacBook Pro models are listed below:
– MacBook Pro (13 inch, 2016, two Thunderbolt 3 ports)
– MacBook Pro (13-inch, 2017, two Thunderbolt 3 ports)
– MacBook Pro (13-inch, 2016, four Thunderbolt 3 ports)
– MacBook Pro (13-inch, 2017, four Thunderbolt 3 ports)
– MacBook Pro (15 inch, 2016)
– MacBook Pro (15 inch, 2017)
How to find out the condition of your battery
In macOS Big Sur, open the Apple menu by clicking the Apple icon in the top left of the display and then selecting System Preferences. Click on Battery, select Battery in the sidebar, and finally click on Battery Health.
In macOS Catalina or earlier, hold down the Option key and click the battery icon in the menu bar to display the battery status menu.
Apple recently released the latest version of the MacBook Pro that comes with its new M1 chip. Check out the review from Digital Trends.